Director Sales Operations - Mobile Sales

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Job Description

Director Sales Operations - Mobile Sales £120,000 - £130,000 + bonus + benefits Home Counties We are a mobile Network Operator with operations in 20 Countries around the world, keeping over 13 million UK customers in touch. We have created a new directorate which encompasses both traditional routes to market and all product sets. The role reports to the VP Sales & Loyalty and will assume sole responsibility for all Sales Operations, covering Pre-Pay, Pay-as-you-go, Broadband, Business, Acquisition, Retention and Upgrade - both inbound and outbound. You will have budget responsibility over systems and processes governing some 80% of overall revenues. Your remit is to control, challenge and support all sales and retentions activities/departments. Key to this role will be the transition from a traditionally customer service focused operation to a commercial, sales and margin driven environment. Hard decisions will be made by the successful candidate, who will be able to demonstrate clear commercial and strategic thinking along with highly developed man management skills. The role is wide ranging, covering: Business development & planning; Sales activity management; Sales Reporting and Remunerations; Delivery of operational sales support services including Field sales forces; Retail help-desk; Bid and Presales teams; System and Process analysis & Definition and Management of our Sales academy. This is a high profile and pivotal role - you would be joining us at a crucial point in our dynamic transition with the opportunity to make a hugely positive impact on our operations. The ideal candidate will have deep rooted and demonstrable experience in driving commercial delivery and cultural change, possibly from a Consultancy background, running a total team in excess of 1000 individuals. In return, you will receive an excellent salary as well as the opportunity to progress your career, and thus your salary, with one of the most exciting companies within the mobile arena. Our benefits package is extensive and allows for flexibility. If you possess the skills, education and experience listed above and would like to find out more, send a copy of your CV to our advising consultant Rory McMillen at PMA Recruitment on (email address removed) quoting RM84 KEY WORDS: Sales operations, Business development, business planning, Operations Director, Commercial Director, Operations Manager, Sales Operations Director, Sales activity management, Sales Reporting, Remuneration, sales support, sales services, Retail help-desk, Bid team, Presales team, System analysis, Process management, Sales academy, pay as you go, Consultancy sales, Accenture, PWC, McBain, KPMG, Deloittes, pre pay, post pay, Ernst & Young, broadband, retention, acquisition, loyalty, sales, call centre, mobile, wireless, orange, O2, Vodafone, T Mobile, 3. Due to the nature of our business we can only reply to those candidates who we feel have the relevant experience for this role. PMA Recruitment will allow applications from other Recruitment organisations dependant on agreement from a PMA Director.

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