Customer Success Manager Talent SaaS Solution - 50k bens - BMS Performance

This job expired on 09-12-2019

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Job Details

Salary band: £40k - £50k
Salary Details: Up to £50000 per annum + +benefits
Location: London
Job type: Permanent
Business sector: B2B
Company: BMS Performance
Contact: BMS
Sector: Sales
Job Categories: Post Sales Jobs
Posted: 02/12/2019
Expires: 09/12/2019

Customer Success Manager - Talent SaaS Solution - £50k + benefits

  • UK scale-up
  • 1st Customer Success Manager in the team
  • Grow a team around you, step into leadership

Benefits of this Customer Success Manager role:

  • Basic of £50k
  • Benefits including share options
  • Opportunity to grow the business and progress to develop a team

Your Career: Do you feel like you're ready for the next step up in your career? This is a fantastic opportunity to join a VC-backed company and kick-start your customer success leadership journey! The successful applicant will see their career grow and develop alongside the company and be an integral part of their growth plans. Apply now!

The Role: The Customer Success Manager will be the go-to person for onboarding new clients and pilots. You will work with a variety of customers, helping to understand the key problems they face and develop a strategy to help them achieve their goals. You will be strongly supported by the founders and directors of the business and work closely with them in sales and account management to help build and maintain these relationships. You will be interacting with Talent Acquisition Managers and directors across a variety of enterprise-level clients.

The Company: This company is VC-backed and is looking for its next stage of growth, with their focus on building a customer success function. Based in London, their talent software solution is used by clients in order to improve and quicken their in-house processes and referrals whilst improving employee retention. They are ambitious and looking to grow rapidly - like-minded individuals, apply here!

For this Customer Success Manager role, we are looking for individuals who meet the following criteria:

  • 3+ years' experience in an in-house talent acquisition role OR
  • 2+ years' experience in customer success ideally for a HR/recruitment tech company (not essential!)

Location: The position of Customer Success Manager is based primarily in London, so access is paramount. Travel will be required as and when around the UK.